1. Introduction
This Privacy Policy explains how BajiLive ("we," "us," "the Platform"), operating at bajilive-jit.net, collects, uses, stores, and protects the personal information of players and website visitors ("you," "the User"). By registering an account or using BajiLive's services, you agree to the data practices described in this policy.
BajiLive is an online gaming platform serving players in Pakistan. All accounts operate in Pakistani Rupees (PKR). The platform is available exclusively to adults aged 18 and over. This policy applies to all personal data collected through the BajiLive website, mobile application, and any associated customer support channels.
Plain-language summary: We collect the information needed to run your account, process your PKR deposits and withdrawals, keep the platform secure, and meet legal obligations. We don't sell your data. We don't share it with anyone who doesn't need it to provide you with services. You can access, correct, or delete your data by contacting us.
This policy should be read alongside BajiLive's Terms and Conditions and Responsible Gaming Policy.
2. What Personal Data BajiLive Collects
2.1 Registration Information
When you create a BajiLive account, we collect:
- Full name (as it appears on your CNIC or passport)
- Date of birth (used for age verification)
- Email address
- Mobile phone number
- Residential address in Pakistan
- Username and password (password is stored as a hashed value — not readable by BajiLive staff)
2.2 Identity Verification (KYC) Documents
Before your first withdrawal, BajiLive requires identity verification. Documents collected may include:
- A copy of your CNIC (Computerised National Identity Card) or passport
- Proof of your payment method (e.g., a screenshot showing your Easypaisa or JazzCash account number matches the one on file)
- Selfie or live photo for identity matching, in some cases
2.3 Transaction and Financial Data
BajiLive records all financial transactions on your account, including deposit amounts, withdrawal requests, bet amounts, game outcomes, and bonus activity. This information is necessary for account management, regulatory compliance, and fraud prevention.
2.4 Technical and Usage Data
When you use BajiLive, our systems automatically collect certain technical information including your IP address, device type and operating system, browser type and version, pages visited and time spent, game sessions and results, and error logs. This data is used to optimise platform performance and identify security issues.
2.5 Communications
If you contact BajiLive's support team via live chat or email, the content of those communications is recorded for quality assurance and dispute resolution purposes. Support interactions are retained for up to 2 years after the conversation closes.
3. How BajiLive Collects Your Information
BajiLive collects personal data through three primary channels:
- Directly from you: Information you provide during registration, KYC verification, support interactions, and when updating your account profile.
- Automatically through the platform: Technical and usage data collected via server logs, cookies, and session tracking as you navigate and play on BajiLive.
- From third-party service providers: Identity verification results from KYC providers, fraud signals from payment processors, and age verification data where applicable.
BajiLive does not purchase personal data from data brokers or marketing list providers, and does not use social media logins as a data collection mechanism.
4. Why BajiLive Uses Your Personal Data
The table below summarises the purposes for which BajiLive processes your data and the legal basis for each processing activity:
| Purpose |
Data Used |
Legal Basis |
| Creating and managing your account | Registration data, contact details | Contract performance |
| Processing PKR deposits and withdrawals | Financial data, payment method details | Contract performance |
| Identity verification (KYC) | CNIC/passport, date of birth | Legal obligation |
| Fraud prevention and security monitoring | Technical data, transaction patterns, IP address | Legitimate interest |
| Responsible gaming monitoring | Gameplay data, session duration, deposit frequency | Legal obligation / Legitimate interest |
| Customer support | Contact details, communications history | Contract performance |
| Sending account notifications | Email, phone number | Contract performance |
| Sending promotional offers | Email, phone number | Consent (opt-out available) |
| Platform analytics and improvement | Usage data, technical data (anonymised) | Legitimate interest |
| Regulatory compliance and audit | Account records, transaction history | Legal obligation |
5. How BajiLive Shares Your Data
BajiLive shares personal data only with parties who need it to provide services that support your account. These parties fall into three categories:
5.1 Payment Processors
To process your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard, BajiLive shares transaction data with the relevant payment service providers. These providers receive only the information needed to process the specific transaction and are prohibited from using it for any other purpose.
5.2 Identity Verification Providers
BajiLive uses third-party KYC services to verify your identity documents. Your CNIC or passport data is transmitted securely to these providers for verification purposes only. Verified results (pass/fail, matched name) are returned to BajiLive — the document itself is not stored on BajiLive's primary servers longer than required for the verification process.
5.3 Certified Game Providers
When you play games on BajiLive, limited session data (player ID, stake, result) is shared with the game provider's servers to run the game. Game providers are not given access to your personal registration information or payment details. All game providers used by BajiLive are certified and contractually obligated to maintain data security standards.
5.4 Regulatory and Legal Disclosure
BajiLive may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by law or where disclosure is necessary to protect the rights and safety of BajiLive, its players, or third parties. BajiLive will comply with legally valid data requests and will, where legally permitted, notify affected players of such disclosures.
BajiLive does not share player data with advertisers, affiliate marketers, or any party whose purpose is to market non-BajiLive products to you.
6. Payment Data and Financial Security
BajiLive treats financial data with a higher level of security than general personal data. Key points about how payment information is handled on the platform:
- Card numbers are never stored on BajiLive's servers. Card transactions are processed through a PCI-DSS compliant payment gateway, and BajiLive receives only a tokenised reference for future transaction matching.
- Mobile wallet identifiers (Easypaisa number, JazzCash number) are stored only to facilitate withdrawals to the correct account. They are not accessible to BajiLive staff outside of authorised transaction processing.
- All financial records are maintained for a minimum of 5 years after account closure to comply with anti-money laundering (AML) regulatory requirements. This retention period is a legal obligation, not a preference.
- Withdrawal requests are matched against your verified identity before processing. BajiLive does not transfer funds to payment methods that do not match your registered identity.
7. Cookies and Tracking Technologies
BajiLive uses cookies and similar technologies to operate the platform, maintain your login session, remember preferences, and analyse usage patterns. The types of cookies in use are:
Essential Cookies
Keep you logged in, maintain session state, enable core platform functions
Security Cookies
Detect fraudulent login attempts, flag unusual session behaviour
Analytics Cookies
Track page visits and feature usage in aggregate to improve the platform
Preference Cookies
Remember your language, display settings, and last game played
You can manage or delete non-essential cookies through your browser settings at any time. Disabling optional cookies will not affect your ability to play games or manage your account, though some preference features may reset between sessions.
BajiLive does not use third-party advertising cookies or cross-site tracking cookies. Analytics data is processed in aggregate and is not linked to your individual player identity for reporting purposes.
8. How Long BajiLive Keeps Your Data
BajiLive applies different retention periods depending on the type of data and the reason it is held:
- Account registration data: Retained for the duration of your account plus 5 years after closure (AML regulatory requirement).
- Transaction records: Retained for 5 years after the date of the transaction, as required by financial regulations.
- Identity verification documents: Retained for 5 years after account closure or last transaction, whichever is later.
- Support communications: Retained for 2 years after the support ticket closes.
- Technical and usage data (non-anonymised): Retained for 12 months, then anonymised or deleted.
- Marketing preferences and opt-out records: Retained indefinitely to honour your preferences.
When you close your BajiLive account, your personal data does not disappear immediately due to these regulatory obligations. However, your account is deactivated, marketing communications stop, and access to your account is removed. The retained records exist purely for compliance — they are not used for any commercial purpose after account closure.
9. Security Measures at BajiLive
BajiLive implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction:
- TLS/SSL encryption on all data in transit between your device and BajiLive's servers.
- AES-256 encryption for sensitive data stored in BajiLive's databases, including personal identifiers and financial records.
- Hashed passwords — BajiLive stores passwords as one-way cryptographic hashes. Even in the event of a database breach, plaintext passwords would not be exposed.
- Role-based access control — BajiLive staff can only access player data relevant to their specific job function. Support agents cannot see full payment details; financial staff cannot access support communications.
- Regular security audits conducted by third-party security professionals.
- Intrusion detection systems monitoring for unusual access patterns in real time.
- Two-factor authentication (2FA) available for all player accounts and mandatory for BajiLive administrative accounts.
Despite these measures, no online platform can guarantee 100% security. BajiLive encourages you to use a strong, unique password for your account and to enable 2FA. If you receive a suspicious email claiming to be from BajiLive and asking for your password, do not respond — BajiLive will never ask for your password through any channel.
10. Your Data Rights as a BajiLive Player
You have the following rights over the personal data BajiLive holds about you. To exercise any of these rights, contact support@bajilive-jit.net with your registered account email and a description of your request. BajiLive will respond within 30 days.
11. Children and Minors
BajiLive's services are strictly for adults aged 18 years and older. BajiLive does not knowingly collect personal data from anyone under the age of 18. Age is checked during registration using the date of birth provided, and is confirmed through identity verification (CNIC or passport) before any withdrawal is processed.
If BajiLive becomes aware that a minor has registered an account, the account will be immediately closed, all bets voided, and any deposited funds returned to the originating payment method. If you believe a minor has created a BajiLive account, please contact support@bajilive-jit.net immediately with the relevant details.
12. Changes to This Privacy Policy
BajiLive may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable regulations. When material changes are made, registered players will be notified by email at least 7 days before the changes take effect. The "last updated" date at the top of this page always reflects the most recent revision.
For minor clarifications that do not materially affect your rights or how your data is used, the policy may be updated without direct notification. We recommend bookmarking this page and reviewing it periodically. Continued use of BajiLive after a policy update constitutes acceptance of the revised terms.
